Shipping, Returns & Repairs
How long does my order take to ship?
If it's a ready made item I ship on Mondays & Thursdays at Canada Post. If it's a custom order, depending on size, can take up to 2 weeks to ship out. I maintain contact through out your order and will give you progress updates.
Do you offer international shipping?
I only ship to Canada & the United States at the moment.
What is your return policy?
No Refunds. All Sales are Final. I am happy to work out any issues at hand and will gladly repair a jewellery piece if it becomes damaged. I pack each item very carefully but understand things happen.
Free Repairs
I understand things happen and a beloved piece comes apart. I offer free repairs on all Juniper Lunar Intentions jewelry. Just send me a message and we will work it out. I just ask you send it to me via lettermail and I will send back as soon as it’s repaired!